Frequently Asked Questions
How do I choose the right size?
Our abayas are designed with a modest, relaxed fit and are generally true to size unless stated otherwise in the product description. If a style has an oversized fit, this will be clearly noted. If you’re unsure which size to choose, please contact our team—we’re always happy to help you find the perfect fit.
How long does shipping take?
Orders are processed within 1–3 business days.
UK Standard Delivery: 3–5 working days
UK Express Delivery (Royal Mail): 1–3 working days
Once your order has been dispatched, you’ll receive a confirmation email with your tracking information.
Do your abayas include a matching hijab?
Yes. Most of our abayas include a matching hijab. This will always be clearly stated in the product description. If a matching hijab is not included, this will also be specified.
What is your returns policy?
Due to hygiene reasons, we are unable to accept returns or exchanges unless your item arrives damaged, faulty, or you have received the incorrect item.
Please review the product description and size guide carefully before placing your order. If you have any questions prior to purchasing, our customer service team will be happy to assist you.
Are your abayas see-through?
Most of our abayas are fully lined or made from opaque fabrics to provide comfortable coverage. For lighter colours or certain chiffon styles, we recommend wearing an inner slip underneath for additional coverage where preferred.
How should I care for my abaya?
To maintain the quality and longevity of your garment, we recommend gentle hand washing or machine washing on a delicate cold cycle, depending on the fabric. Always refer to the care instructions listed on the product page and garment label before washing.
Do you ship internationally?
Yes, we offer international shipping to selected countries. Shipping costs and delivery times are calculated at checkout based on your location.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email containing your tracking number so you can monitor your delivery every step of the way.
What payment methods do you accept?
We accept all major debit and credit cards, along with the payment methods displayed at checkout, providing a secure and convenient shopping experience.
Will sold-out items be restocked?
Some of our collections are restocked, while others are released in limited quantities. Follow us on social media or subscribe to our newsletter to be the first to hear about new arrivals and restocks.
How can I contact your customer service team?
If you have any questions about sizing, orders, or our products, you can contact us via email or through our contact page. Our team will respond as quickly as possible and will always be happy to help.